Computer Lab Assistant

The award-winning Las Vegas-Clark County Library District is currently hiring for a Computer Lab Assistant with the Windmill Library.  

GENERAL SUMMARY

Under the general supervision of the Computer Lab Supervisor or assigned Department Head, the Computer Lab Assistant performs work in the support of the Library District by providing users with software assistance in the use of computers, peripheral equipment, and applications.

Description of hours and wages:

The pay range for this position is $20.68 to $27.71 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy.

This is a part-time (19 hours per week), FLSA non-exempt position.

Application Deadline:

The application deadline for this position is 11:59 p.m. on Friday, February 28, 2025. To be considered for this position, applications must be submitted prior to this deadline.

We anticipate interviewing for this position on or around Thursday, March 13, 2025.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

1. Schedules patron use of computer lab equipment in accordance with established Library District policies and procedures. 

2. Assists staff and patrons with basic assistance in computer equipment and software application use.  

3. Provides basic telephone support for software and peripheral equipment inquiries.  

4. Utilizes personal computers in the daily course of work.  

5. Utilizes software applications associated with computer lab equipment, as well as providing help with the Internet and e-mail for patrons and staff.  

6. Monitors Library District equipment for damage, tampering, or loss.  

7. Performs record keeping tasks in documenting computer lab statistics, equipment repair, the sales of supplies, and software issues.  

8. Learns efficient use of new equipment and software introduced to the Library District.  

9. Responds to staff and patron inquiries concerning Library District software operations and diagnoses software and operator problems.  

10. Recommends or performs minor remedial actions to correct software and peripheral equipment problems. 11. Provides updates, status, and project completion information to supervisor.  

12. Refers major hardware and software problems to supervisor and Information Technology Department for correction.  

13. Operates office equipment including, but not limited to: copy machine, telephone, facsimile machine and cash register. 

COMMITMENT TO DIVERSITY: 

The successful candidate will demonstrate support for diversity, equity and inclusiveness (D.E.I.), as well as participate in maintaining a respectful and positive work environment. All applicants will be considered for employment without bias. All ethnicities, race, color, religion, sex, sexual orientation, gender identity, national origin, ages, veterans or disability status are encouraged and welcomed to apply.

Training and Experience:  

High school diploma or GED equivalency required. One (1) year demonstrated customer service experience in problem solving and assisting computer users on personal computer software operations, and associated peripheral equipment required; or an equivalent combination of training, education, and experience that provides the necessary knowledge, skills and abilities. 

Physical Requirements: 

Essential and marginal functions may require standing and walking, frequent lifting and carrying objects of light weight (5 - 10 pounds) and lifting and carrying objects of moderate weight (11 - 20 pounds); frequent bending, stooping, reaching, and pushing; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting or standing for extended periods of time; or the sustained operation, of such devices associated with equipment used to perform tasks required of the position. Tasks require color perception, sound perception, visual perception, and oral communications ability. 

*PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview.

Tuesday: 2:30 pm - 7:00 pm

Wednesday: 3:45 pm - 8:15 pm

Thursday: 2:30 pm - 7:00 pm

Friday: 12:45pm - 6:15 pm

*This schedule may be subject to change based on the needs of the Library District.